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MetricStream Customer Agreements

MetricStream Customer Agreements consist of two types of documents: Cloud Subscription Agreements and Professional Services Agreements.

Cloud Subscription Agreement and Terms:

Cloud Subscription Agreement

Service Level Agreement
MetricStream’s Cloud Services are provided in accordance with the Service Level Agreements set forth in this this Agreement

Acceptable Use Policy
Governs Customer and its users’ use of the Cloud Services

Standard Support and Maintenance Services
Standard Support and Maintenance Services for the Cloud Services