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MetricStream Non-Conformance and CAPA Management streamlines and standardizes the lifecycle of non-conformance identification, evaluation, and segregation, leading up to CAPA management. The product provides a common platform for capturing, managing, and tracking non-conformances across the enterprise. Cross-functional teamwork and communication on non-conformance and CAPA activities based on industry standard methodologies are enabled. In-depth and real-time visibility into related metrics and trends is provided. Repeat non-conformances are easily identified and routed through an efficient process of investigation and resolution.

Non-Conformance and CAPA Management

Non-Conformance and CAPA Management


MetricStream Non-Conformance and CAPA Management, built on the M7 Integrated Risk Platform - intelligent by design, streamlines and standardizes the lifecycle of non-conformance identification, evaluation, and segregation, leading up to CAPA management. The product provides a common platform for capturing, managing, and tracking non-conformances across the enterprise. Cross-functional teamwork and communication on non-conformance and CAPA activities based on industry standard methodologies are enabled. In-depth and real-time visibility into related metrics and trends is provided. Repeat non-conformances are easily identified and routed through an efficient process of investigation and resolution.

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50%

improvement in cycle time.

Business Value Delivered

Accelerate non-conformance investigations, reviews, and approvals, as well as CAPA management through streamlined, automated workflows. Enhance collaboration and information exchange on non-conformance and CAPA processes across departments and third parties. Gain a comprehensive, real-time view of non-conformance and CAPA activities to make sure that nothing slips through the cracks. Keep investigation and CAPA processes on track with automated alerts and notifications. Minimize repeat non-conformances through consistent and closed-loop investigations and CAPA processes. Strengthen compliance with quality standards and regulations

Key Features
Intuitive Dashboards and Reports

Gain real-time visibility into non-conformance and CAPA data, statistics, and trends; track the status of non-conformance and CAPA in real-time.
Non-Conformance Reporting

Log and capture comprehensive data on non-conformances; send automated alerts to those responsible; support correlation with previous non-conformances.
Flexible Review and Approval

Route non-conformances to the relevant owners for review and approval and create a detailed action plan.
Investigation and Corrective Action

Perform investigations, root-cause analysis, create and track implementation of Corrective Actions and Preventive Actions; trigger follow-ups and validate results.
Non-Conformance and CAPA Management
More Insights
Insight
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    This insight highlights key recommendations on how compliance professionals can step up, sharpen their focus and stay on top of existing and new… Learn more
  • 6 Reasons Why Organizations Need to Quantify IT and Cyber Risk
    Learn about the advantages of quantifying your cyber and IT risks to achieve a competitive advantage and a robust cybersecurity program. Learn more
  • Are You Prepared for the Risks on the Horizon?
    An overview of how organizations need to quickly pivot and respond to new risks with increased focus on risk awareness. Learn more
  • We remain committed through these challenging times
    Learn how we can help organizations plan, act, and adapt to remain resilient Learn more
Product Overview
  • NCM and CAPA Management Product Overview
    Non-Conformance and CAPA Management streamlines and standardizes the lifecycle of non-conformance identification, evaluation, and segregation.… Learn more
Analyst Report
  • Gartner IT Risk Management 2020
    MetricStream Recognized as a Leader in the 2020 Gartner Magic Quadrant for IT Risk Management Solutions Learn more
  • Gartner IT VRM 2020
    We’re Delighted to Be Recognized as a Leader in the 2020 Gartner Magic Quadrant for IT Vendor Risk Management Tools Learn more
  • Chartis Research Report 2019
    MetricStream Positioned as a “Category Leader” in Six Quadrants in the Chartis Research Enterprise GRC Solutions Report, 2019 Learn more
  • Vendor Viewpoint: Governance, Risk and Compliance Management
    The report will provide in-depth current analysis and market perspective on the evolving trends within GRC and competitive landscape for… Learn more
eBook
  • Boosting Third-Party Risk Management in a Time of Uncertainty
    Just about everything we do today has some level of third-party involvement whether we’re aware of it or not. Learn more
  • Curated Insights on IT GRC
    Organizations today face a powerful cocktail of risks. Learn more
  • The Future of Integrated Risk Management
    As markets and organizations grow more interconnected, so also do the associated risks. Learn more
  • A Holistic Approach to Compliance that Promotes a Culture of Trust and Integrity
    A strong compliance function is critical to organizational success. In this eBook, discover key focus areas in building a strong compliance… Learn more
Customer Experience
Better Insights.
Better Decisions
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Measurable Outcomes

Reduce non-conformances and accelerate the implementation of corrective action and preventative action.

MetricStream Non-Conformance and CAPA Management enables you to deal with non-conformances quickly and effectively. The product extends across the enterprise, integrating non-conformances in a central system, while triggering a step-by-step process for investigation and corrective action. Redundancies and inconsistencies are minimized, while CAPA workflows are automated for improved efficiency. Identify and swiftly rectify defective or non-conforming products and materials to avoid costly rework and scrap, as well as regulatory liabilities, customer complaints, and recalls.