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MetricStream Non-Conformance and CAPA Management streamlines and standardizes the lifecycle of non-conformance identification, evaluation, and segregation, leading up to CAPA management. The product provides a common platform for capturing, managing, and tracking non-conformances across the enterprise. Cross-functional teamwork and communication on non-conformance and CAPA activities based on industry standard methodologies are enabled. In-depth and real-time visibility into related metrics and trends is provided. Repeat non-conformances are easily identified and routed through an efficient process of investigation and resolution.

Non-Conformance and CAPA Management

Non-Conformance and CAPA Management


MetricStream Non-Conformance and CAPA Management, built on the MetricStream Platform, streamlines and standardizes the lifecycle of non-conformance identification, evaluation, and segregation, leading up to CAPA management. The product provides a common platform for capturing, managing, and tracking non-conformances across the enterprise. Cross-functional teamwork and communication on non-conformance and CAPA activities based on industry standard methodologies are enabled. In-depth and real-time visibility into related metrics and trends is provided. Repeat non-conformances are easily identified and routed through an efficient process of investigation and resolution.

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  Non-Conformance and CAPA Management
50%

improvement in cycle time.

Business Value Delivered

  • Accelerate non-conformance investigations, reviews, and approvals, as well as CAPA management through streamlined, automated workflows.
  • Enhance collaboration and information exchange on non-conformance and CAPA processes across departments and third parties.
  • Gain a comprehensive, real-time view of non-conformance and CAPA activities to make sure that nothing slips through the cracks.
  • Keep investigation and CAPA processes on track with automated alerts and notifications.
  • Minimize repeat non-conformances through consistent and closed-loop investigations and CAPA processes.
  • Strengthen compliance with quality standards and regulations.
Key Features
Intuitive Dashboards and Reports

Gain real-time visibility into non-conformance and CAPA data, statistics, and trends; track the status of non-conformance and CAPA in real-time.
Non-Conformance Reporting

Log and capture comprehensive data on non-conformances; send automated alerts to those responsible; support correlation with previous non-conformances.
Flexible Review and Approval

Route non-conformances to the relevant owners for review and approval and create a detailed action plan.
Investigation and Corrective Action

Perform investigations, root-cause analysis, create and track implementation of Corrective Actions and Preventive Actions; trigger follow-ups and validate results.
Non-Conformance and CAPA Management
More Insights
Articles
  • 5 Emerging GRC Trends
    Gaurav Kapoor, Chief Operating Officer, MetricStream, writes about the key GRC themes and trends that are emerging from customer conversations. Learn more
  • GRC Summit 2019 – Key Highlights
    A compilation of some of the most popular sessions from the GRC Summit 2019 in Baltimore, including keynotes, panel discussions, analyst sessions,… Learn more
  • The MetricStream GRC eBook
    Curated insights, whitepapers, and case studies on governance, risk, compliance (GRC), audit, and cybersecurity. Learn more
  • What Will the Future of GRC Look Like?
    To drive business growth and performance, GRC programs need to be simple, pervasive, intelligent, and cloud-based. How do you achieve these… Learn more
Analyst Reports
  • GRC 20/20 Vendor Viewpoint - Governance, Risk Management & Compliance Insight
    MetricStream is a vendor in the GRC market that GRC 20/20 has closely evaluated and monitored over years. According to the vendor viewpoint, … Learn more
  • Bridging the gap between Business GRC and IT GRC
    In this report, leading analyst firm KuppingerCole analyzes MetricStream's IT-GRC Solution portfolio and its relevance in the current IT landscape… Learn more
  • GRC Vendor Implementation Success Strategies
    What are some of the key GRC implementation related pressure points for your organization? In the latest Blue Hill Research Report, “GRC Vendor… Learn more
  • Vendor Viewpoint: Governance, Risk and Compliance Management
    The report will provide in-depth current analysis and market perspective on the evolving trends within GRC and competitive landscape for… Learn more
eBooks
  • A Holistic Approach to Compliance that Promotes a Culture of Trust and Integrity
    A strong compliance function is critical to organizational success. In this eBook, discover key focus areas in building a strong compliance… Learn more
  • The Future of Integrated Risk Management
    As markets and organizations grow more interconnected, so also do the associated risks. Learn more
  • Curated Insights on IT GRC
    Organizations today face a powerful cocktail of risks. Learn more
  • Boosting Third-Party Risk Management in a Time of Uncertainty
    Just about everything we do today has some level of third-party involvement whether we’re aware of it or not. Learn more
Customer Experience
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Better Insights.
Better Decisions
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Measurable Outcomes

Reduce non-conformances and accelerate the implementation of corrective action and preventative action.

MetricStream Non-Conformance and CAPA Management enables you to deal with non-conformances quickly and effectively. The product extends across the enterprise, integrating non-conformances in a central system, while triggering a step-by-step process for investigation and corrective action. Redundancies and inconsistencies are minimized, while CAPA workflows are automated for improved efficiency. Identify and swiftly rectify defective or non-conforming products and materials to avoid costly rework and scrap, as well as regulatory liabilities, customer complaints, and recalls. 

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