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MetricStream Non-Conformance and CAPA Management streamlines and standardizes the lifecycle of non-conformance identification, evaluation, and segregation, leading up to CAPA management. The product provides a common platform for capturing, managing, and tracking non-conformances across the enterprise. Cross-functional teamwork and communication on non-conformance and CAPA activities based on industry standard methodologies are enabled. In-depth and real-time visibility into related metrics and trends is provided. Repeat non-conformances are easily identified and routed through an efficient process of investigation and resolution.

Non-Conformance and CAPA Management

Non-Conformance and CAPA Management


MetricStream Non-Conformance and CAPA Management, built on the M7 Integrated Risk Platform - intelligent by design, streamlines and standardizes the lifecycle of non-conformance identification, evaluation, and segregation, leading up to CAPA management. The product provides a common platform for capturing, managing, and tracking non-conformances across the enterprise. Cross-functional teamwork and communication on non-conformance and CAPA activities based on industry standard methodologies are enabled. In-depth and real-time visibility into related metrics and trends is provided. Repeat non-conformances are easily identified and routed through an efficient process of investigation and resolution.

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50%

improvement in cycle time.

Business Value Delivered

Accelerate non-conformance investigations, reviews, and approvals, as well as CAPA management through streamlined, automated workflows. Enhance collaboration and information exchange on non-conformance and CAPA processes across departments and third parties. Gain a comprehensive, real-time view of non-conformance and CAPA activities to make sure that nothing slips through the cracks. Keep investigation and CAPA processes on track with automated alerts and notifications. Minimize repeat non-conformances through consistent and closed-loop investigations and CAPA processes. Strengthen compliance with quality standards and regulations

Key Features
Intuitive Dashboards and Reports

Gain real-time visibility into non-conformance and CAPA data, statistics, and trends; track the status of non-conformance and CAPA in real-time.
Non-Conformance Reporting

Log and capture comprehensive data on non-conformances; send automated alerts to those responsible; support correlation with previous non-conformances.
Flexible Review and Approval

Route non-conformances to the relevant owners for review and approval and create a detailed action plan.
Investigation and Corrective Action

Perform investigations, root-cause analysis, create and track implementation of Corrective Actions and Preventive Actions; trigger follow-ups and validate results.
Non-Conformance and CAPA Management
More Insights
Analyst Reports
  • GRC 20/20 Vendor Viewpoint - Governance, Risk Management & Compliance Insight
    MetricStream is a vendor in the GRC market that GRC 20/20 has closely evaluated and monitored over years. According to the vendor viewpoint, … Learn more
  • Bridging the gap between Business GRC and IT GRC
    In this report, leading analyst firm KuppingerCole analyzes MetricStream's IT-GRC Solution portfolio and its relevance in the current IT landscape… Learn more
  • GRC Vendor Implementation Success Strategies
    What are some of the key GRC implementation related pressure points for your organization? In the latest Blue Hill Research Report, “GRC Vendor… Learn more
  • Vendor Viewpoint: Governance, Risk and Compliance Management
    The report will provide in-depth current analysis and market perspective on the evolving trends within GRC and competitive landscape for… Learn more
Articles
  • Governance, Risk, and Compliance: Smooth Seas Do Not Make Skillful Sailors
    The Aite Group looks at the environment for GRC technology within the financial services industry. It discusses the challenges and benefits of the… Learn more
  • Build A Governance, Risk, And Compliance Strategy Worthy Of Business Consideration
    Governance, risk management, and compliance are far too often positions of emergency response. To get your team and key stakeholders on board, and… Learn more
  • Build The Business Case For GRC
    Read the Forrester GRC Playbook, bought to you by MetricStream, which outlines the essential elements required to build a strong business case to… Learn more
  • Critical Success Factors in a GRC Implementation
    An effective GRC program isn’t built overnight. It’s an ongoing journey. Wherever you find yourself on this journey, here are a few critical… Learn more
eBooks
  • A Holistic Approach to Compliance that Promotes a Culture of Trust and Integrity
    A strong compliance function is critical to organizational success. In this eBook, discover key focus areas in building a strong compliance… Learn more
  • The Future of Integrated Risk Management
    As markets and organizations grow more interconnected, so also do the associated risks. Learn more
  • Curated Insights on IT GRC
    Organizations today face a powerful cocktail of risks. Learn more
  • Boosting Third-Party Risk Management in a Time of Uncertainty
    Just about everything we do today has some level of third-party involvement whether we’re aware of it or not. Learn more
Customer Experience
Better Insights.
Better Decisions
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Measurable Outcomes

Reduce non-conformances and accelerate the implementation of corrective action and preventative action.

MetricStream Non-Conformance and CAPA Management enables you to deal with non-conformances quickly and effectively. The product extends across the enterprise, integrating non-conformances in a central system, while triggering a step-by-step process for investigation and corrective action. Redundancies and inconsistencies are minimized, while CAPA workflows are automated for improved efficiency. Identify and swiftly rectify defective or non-conforming products and materials to avoid costly rework and scrap, as well as regulatory liabilities, customer complaints, and recalls.