March 19, 2020 | Palo Alto, California
We continue to monitor the scale of risks of the COVID-19 pandemic, and recommendations from the WHO, CDC, and country guidelines. As a Governance, Risk and Compliance (GRC) company, we are committed to supporting the needs of our clients and our own employees as they work through the challenge. The health and safety of our global employees, customers, and communities remain our primary concern. We responded quickly to the risk by rolling out a policy in response to the COVID-19 spread which articulates 4 levels of triggers, and outlines actions plans based on level of trigger in any country of presence.
MetricStream is fully operational and maintaining our services and support to clients. We are doing so by taking the following actions:
Our Employees are equipped to support you
MetricStream’s SaaS GRC products are designed to support your remote working arrangements
You can tell us if there are other ways to support you
If you have any questions or need assistance, please contact your account manager/customer success executive or our global support teams during their standard hours and through the normal channels.
Support Portal: Customer Login
Phone: +1-800-858-5658 (Global Numbers)
In addition, please do not hesitate to reach out to our Customer Success team at CustomerSuccess@metricstream.com.
Office of the CEO at MetricStream
Andy Diggelmann, CEO
Gaurav Kapoor, COO
MetricStream is the independent market leader in enterprise cloud applications for Governance, Risk, Compliance (GRC)/Integrated Risk Management(IRM). MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, healthcare, life sciences, energy and utilities, consumer brands, government, technology and manufacturing. MetricStream is headquartered in California, with centers in New York, London, Milan, Madrid, Dubai, Sydney and Bangalore, among several other cities globally (www.metricstream.com).