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Intelligent Issue and Remediation


MetricStream Issue and Remediation Management built on the MetricStream Platform provides a structured and integrated approach to manage risk, compliance, cyber and third-party risk management issues across the organization. By adopting an integrated approach and deploying a single system for enterprise-wide issue and remediation management initiatives, organizations can improve the effectiveness of assurance programs. MetricStream’s intelligent issue management capability leverages AI/ML to automatically classify issues based on historical data. It also helps identify related issues using semantic similarity. Powerful analytics along with issue tracking and reporting functionality with graphical dashboards gives real-time visibility into issues.

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  Intelligent Issue and Remediation
Business Value Delivered
58%

reduction in issue resolution time

Centrally manage issues across multiple programs including audit, risk, compliance, cyber and third-party risk management. Create single version of truth, reduce duplicate issues by leveraging a common taxonomy across all programs. Accelerate issue remediation, with intelligent classification and automatically routing it for immediate actions. Enables collaborative approach to issue remediation across departments and functions. Delivers enterprise-wide visibility into issue and remediation actions.

Key Features
Intuitive Dashboards and Reports

Gain comprehensive visibility into issue remediation management processes through graphical dashboards.
Capture and Classify Issues

Document details of issues, leverage AI/ML for intelligent issue classification and relate to similar issues.
Review Issue and Remedial Actions

Manage the issues by creating action plans and actions owners for issue remediation and send it for approval.
Implement Remedial Actions

Capture the details of the recommended remedial actions performed and track them to closure.
Better Insights.
Better Decisions.
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