Business Continuity Management App
The MetricStream Business Continuity Management (BCM) App enables enterprises to execute and manage an effective business continuity and disaster recovery (DR) program. It provides a flexible, integrated, and robust platform to meet multiple BCM needs, including business continuity planning, risk assessments, disaster tracking, and recovery action initiation and management. Users can proactively plan crises responses, periodically test recovery procedures, and enable rapid recovery from disruptive incidents affecting business operations.
The app helps implement a consistent BCM plan across organizational functions, while enabling a centralized approach to recovery planning and crisis management. It also covers BCM frameworks and standards such as ISO 22301. Emergency mass notification capabilities, as well as mobile-enabled access to continuity plans and crisis reports (both online and offline) improve response time during a critical event.Download Datasheet
Leverage MetricStream’s GRC Library to maintain a hierarchical structure of the organization, including objectives and relationships between processes, sub-processes, and dependent assets. Integrate with Configuration Management Databases (CMDBs), where the entire asset inventory is maintained.
Trigger Business Impact Analysis (BIA) surveys to identify critical assets and processes. Automate cumulative criticality scoring and calculations of recovery objectives. Map Recovery Time Objective (RTO) and Recovery Point Objective (RPO) dependencies through the app’s business process modeling capabilities. Visualize these dependencies using the app’s next-gen Data Explorer feature.
Perform qualitative and quantitative assessments of business continuity risks impacting key processes and assets. Enable a more in-depth understanding of risks by using hover cards to visualize inter-process dependencies and asset relationships. Gain a comprehensive view of risks across geographies.
Create and maintain continuity plans from pre-built plan templates (every time a template is updated, so are the associated plans). Link these plans to business processes, critical IT assets, locations, and key contacts. Define recovery tasks and timelines using Gantt charts.
Test business continuity and recovery plans to check if the activities outlined are up-to-date. Through the plan exercises, ensure that employees are well-prepared for recovery activities during a crisis situation. Map the test results to related applications, and store them in a centralized register to support course corrections.
Implement powerful workflows to declare, report, and follow a crisis to closure. Track recovery steps across owners and locations. Monitor risk profiles, control ownership, and assessment plans. Record the crisis remediation status using real-time graphical charts.
Communicate effectively before, during, and after a crisis. Create and manage emergency call trees and user distribution lists, as well as emergency notification templates.
Manage, track, and close issues and actions triggered from risk assessments, plan exercises, and crises. Set up workflows to address these issues and actions based on their severity and priority, respectively.
Integrate with the MetricStream Vendor Risk Management App to conduct business continuity assessments, and analyze risks across vendors in the supply chain.
Create and publish business continuity plans on MetricStream’s native GRC mobile application, available on iOS, Android, and Windows platforms. Leverage the mobile application to send and track emergency notifications during crisis recovery.
- Accelerate recovery from disruptive events by managing the BCM program from one centralized platform
- Strengthen business resilience by building a robust business continuity and disaster recovery plan aligned with key industry standards and frameworks
- Manage issues and remediation through a systematic and streamlined approach
- Make better informed decisions with timely, in-depth visibility into business continuity risks, delivered through a world-class analytics engine and graphical dashboards
- Strengthen business resilience by proactively measuring vendor business continuity risks, and deploying contingency measures across the supply chain
- Improve response time by accessing business continuity plans anytime, anywhere through mobile devices
We needed a solution that could scale across the organization, and bring together all of our BCM processes and data.
MetricStream BCM Software Solution
Business disruptions can often hit when you least expect them, crippling critical processes and services. Stakeholders and regulators are increasingly demanding that organizations have a well-thought out business continuity program that minimizes the impact of business disruptions, and sustains critical functions even when a crisis hits.
The MetricStream BCM Software Solution enables you to build an effective BCM program in compliance with industry standards such as ISO 22301, the Applied Prudential Standard (APS) 232 (BCM - Australia), the Australian Standard AS/NZS 4360, ISO 22301 (replacement for BS 25999), and the Federal Emergency Management Agency’s (FEMA’s) National Incident Management System (NIMS)/ Incident Command System (ICS). The solution integrates business continuity processes with Vendor Risk Management and Enterprise Risk Management frameworks, extending into supplier and customer ecosystems. Advanced capabilities such as Emergency Mass Notification Systems (EMNS) and mobile alerts enable you to rapidly communicate and implement BCM plans, thereby enhancing crisis response and recovery.