80%*Reduction in the time taken to create and review a business impact analysis
40%*Reduction in the costs of managing a scaled up business continuity planning and exercise process
Business Continuity Management App
The MetricStream Business Continuity Management (BCM) App enables enterprises to execute and manage an effective business continuity and disaster recovery (DR) program. It provides a flexible, integrated, and robust platform to meet multiple BCM needs, including business continuity planning, risk assessments, disaster tracking, and recovery action initiation and management. Users can proactively plan crises responses, periodically test recovery procedures, and enable rapid recovery from disruptive incidents affecting business operations.
The app helps implement a consistent BCM plan across organizational functions, while enabling a centralized approach to recovery planning and crisis management. It also covers BCM frameworks and standards such as ISO 22301. Emergency mass notification capabilities, as well as mobile-enabled access to continuity plans and crisis reports (both online and offline) improve response time during a critical event.Download Datasheet
Leverage MetricStream’s GRC Library to maintain a hierarchical structure of the organization, including objectives and relationships between processes, sub-processes, and dependent assets. Integrate with Configuration Management Databases (CMDBs), where the entire asset inventory is maintained.
Trigger Business Impact Analysis (BIA) surveys to identify critical assets and processes. Automate cumulative criticality scoring and calculations of recovery objectives. Map Recovery Time Objective (RTO) and Recovery Point Objective (RPO) dependencies through the app’s business process modeling capabilities. Visualize these dependencies using the app’s next-gen Data Explorer feature.
Perform qualitative and quantitative assessments of business continuity risks impacting key processes and assets. Enable a more in-depth understanding of risks by using hover cards to visualize inter-process dependencies and asset relationships. Gain a comprehensive view of risks across geographies.
Create and maintain continuity plans from pre-built plan templates (every time a template is updated, so are the associated plans). Link these plans to business processes, critical IT assets, locations, and key contacts. Define recovery tasks and timelines using Gantt charts.
Test business continuity and recovery plans to check if the activities outlined are up-to-date. Through the plan exercises, ensure that employees are well-prepared for recovery activities during a crisis situation. Map the test results to related applications, and store them in a centralized register to support course corrections.
Implement powerful workflows to declare, report, and follow a crisis to closure. Track recovery steps across owners and locations. Monitor risk profiles, control ownership, and assessment plans. Record the crisis remediation status using real-time graphical charts.
Communicate effectively before, during, and after a crisis. Create and manage emergency call trees and user distribution lists, as well as emergency notification templates.
Manage, track, and close issues and actions triggered from risk assessments, plan exercises, and crises. Set up workflows to address these issues and actions based on their severity and priority, respectively.
Integrate with the MetricStream Vendor Risk Management App to conduct business continuity assessments, and analyze risks across vendors in the supply chain.
Create and publish business continuity plans on MetricStream’s native GRC mobile application, available on iOS, Android, and Windows platforms. Leverage the mobile application to send and track emergency notifications during crisis recovery.
Delivering Business Value
- Build confidence in business resilience and preparedness across enterprise operations, supply chains, and third parties
- Strengthen business resilience with a coordinated and agile strategy for recovery from business disruptions
- Increase preparedness to mitigate business continuity risks, and reduce insurance premiums through streamlined risk assessments
- Drive better decisions with the help of a 360-degree business impact analysis that helps prioritize key assets and processes for recovery
- Improve the agility of incident response through seamless integration with emergency mass notification systems
Leveraging the MetricStream technology will improve efficiencies and performance, by enabling enhanced collaboration, streamlining information gathering, and creating clear visibility for our internal audit program.
MetricStream BCM Software Solution
Business disruptions can often hit when you least expect them, crippling critical processes and services. Stakeholders and regulators are increasingly demanding that organizations have a well-thought out business continuity program that minimizes the impact of business disruptions, and sustains critical functions even when a crisis hits.
The MetricStream BCM Software Solution enables you to build an effective BCM program in compliance with industry standards such as ISO 22301, the Applied Prudential Standard (APS) 232 (BCM - Australia), the Australian Standard AS/NZS 4360, ISO 22301 (replacement for BS 25999), and the Federal Emergency Management Agency’s (FEMA’s) National Incident Management System (NIMS)/ Incident Command System (ICS). The solution integrates business continuity processes with Vendor Risk Management and Enterprise Risk Management frameworks, extending into supplier and customer ecosystems. Advanced capabilities such as Emergency Mass Notification Systems (EMNS) and mobile alerts enable you to rapidly communicate and implement BCM plans, thereby enhancing crisis response and recovery.